Are you still unable to scroll down to find new furniture items?
Did you try other furniture categories to see if it scrolled there?
If everything is okay you can ignore this post, otherwise I'd love to know!
same here I can't scroll down to see more carpet options. I also have a mac
Same thing...I'm on a PC/Firefox browser
Try logging out, then clearing your browser cache (history), then log back in again. If that doesn't help, try a different browser. There are some known issues between certain OS/browsers with the site. You can also use the 'contact us' link at the bottom to email the tech team directly.
:( I am also having the same problem after clearing cache and re-trying. I have also tried on Chrome, Safari and Firefox (i am using a MAC).
same here i dont know why tho im a mac user pleassee help if possible
Hi remany, try clicking inside the scroll channel. Sometimes the upload of items stalls. If that doesn't help, try saving your design, exiting the planner, then go back in again and try again. If it still doesn't work, it's likely a systems compatibility issue like described above. You could try emailing the tech team using the "contact us" link below.